All orders are processed and dispatched daily during business hours (9am-5pm AWST, Monday to Friday) from Perth, Western Australia. The estimated delivery time will vary depending on where you are, but once we confirm delivery, the article(s) should arrive at your doorstep between 3 – 7 business days. However for international deliveries, once the articles reach your destination country, they may be subject to custom and clearance protocols. Taking this into consideration, please allow 7 – 21 business days for your order to be delivered. Order delivery times are provided as guidelines only, regional and rural areas may add 1-3 additional days to delivery time frames.
Due to the various lockdown restrictions and limitation in place, please allow up to 2-4 additional days in our standard delivery time period. Once your order has shipped, tracking information will be sent to via e-mail.
We apologise for any inconvenience.
- SHIPPING RATES
- CUSTOM DUTIES
FREE AU STANDARD SHIPPING ON ALL ORDERS
FREE WORLDWIDE STANDARD SHIPPING ON ORDERS ABOVE AUD$350
For all purchases under AUD$350, these shipping flat-rates will apply.
1-3 Masks 4+ Masks AUSTRALIA FREE FREE NEW ZEALAND AUD$7.95 AUD$15.00 REST OF THE WORLD AUD$9.95 AUD$25.00
Standard Post Express Post AUSTRALIA FREE AUD$15.00 NEW ZEALAND AUD$15.00 AUD$25.00 REST OF THE WORLD AUD$25.00 AUD$45.00
*All MASKE MASK Post shipped using our STANDARD Post service
** All STANDARD Post shipped via Sendle, Australia Post or DHL E-Commerce
*** All EXPRESS Post shipped via Australia Post or DHL Express
**** All services will be provided with a
tracking information and may require signature on delivery
Should you need to accelerate your package, please contact us on email@example.com
All our international customers are responsible for customs & duties within their own country. Delays due to custom procedures are beyond the control of RŪPAHAUS and must be resolved by the customer. For further information, we recommend contacting your local custom office.
RŪPAHAUS is not responsible for any possible custom duties, foreign taxes or other fees which may be incurred at your country’s borders. We are legally obligated to declare the full value paid on shipments and must include an invoice for customs should they require it.