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  • ACCEPTANCE
  • GENERAL AGREEMENT
  • GIFT & CREDIT NOTE
  • SALE & PROMOTIONS
  • PRE-ORDER
  • PRICES
  • PAYMENT
  • www.rupahaus.com is operated by RŪPAHAUS (ABN: 86 120 139 001). 

    RŪPAHAUS reserves the right to amend the T&C at any time and without notice to you. Any order placed by you is an agreement to purchase a particular article or articles on these T&C.

    As part of your commitment of purchase, our Pre-Order, Shipping & Delivery, Returns & Refunds and Care sections must be read, understood, agreed upon and accepted prior to submitting your order of a RŪPAHAUS article.

    RŪPAHAUS reserves the right to accept or reject your order for any reason, including and not limited to the unavailability of any product, an error in price or the product description posted on this website, or an error in your order.

    Until RŪPAHAUS confirms the sale and receives full payment for an article of any description, RŪPAHAUS remains the lawful owner of the article. Under this T&C, your contractual agreement with RŪPAHAUS comes into effect once your payment is successfully made.

  • By assessing www.rupahaus.com, you agree to not copy or use any of the content for personal or commercial purposes. All text, information, photographic images, logo, website and product designs remain as the intellectual property of RŪPAHAUS. Please contact us at hallo@rupahaus.com if you wish to use any content from this website.

  • All gift and credit notes must be redeemed within 6 months of issue. All gift cards are valid for up to 12 months from date of issue.

  • No refunds or exchanges are accepted on sale articles, unless deemed faulty.

  • Due to the limited number of articles produced for every collection, the articles may not be readily available for purchase on the website. We therefore encourage you to secure them by pre-ordering through the website.

    Once the pre-order request is submitted, a full payment is required to finalise your order. at RŪPAHAUS, we value your commitment and we reserve the rights to deny pre-order cancellation or refunds prior to shipping. however, the same return and refund policies to normal purchases apply.

  • RŪPAHAUS operates mainly in Australian Dollars(AUD), however our prices are built upon your location and will be charged accordingly at checkout. All orders placed from the United States, Canada and Mexico will automatically be charged in USD. All orders placed from all European countries will automatically be charged in EUR and all orders from the rest of the world will automatically be charged in AUD.

  • We accept online card payment with MasterCard, VISA, AMEX via Stripe, Afterpay and Paypal.

    We will only take payment from your credit/debit card, Afterpay or Paypal account when your order has been dispatched. For further information about the available payment methods in our webstore, please visit their websites accordingly.